Returns

• 30-day manufacturer return/replacement policy for defects/damage/malfunction with new products only.
• Returns for other reasons or outside the manufacturer warranty are not automatically replaced/refunded.
• Returns require pre-authorization and proof of purchase.  Do not send return without pre-authorization.
• Return items must be undamaged, in the same new condition, and in original packaging.
• There are certain situations where only partial refunds are granted.

Refunds (if applicable)

Once return is received and inspected, we will notify you of refund approval/rejection.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method.  Refunds typically clear accounts within 3-5 business days.

Late or missing refunds (if applicable)

• Check your bank account and contact your bank.
• Check your credit statement and contact your credit card company.

If you've taken above steps and see no refund posted after 7 business days, contact us at support@topclick.shop Sale items

Sale items are refundable on a case-by-case basis.  For example, liquidated or discontinued items are not returnable and therefore not available for refund under most circumstances. 

Exchanges

We do not authorize exchanges.  We only replace items that are defective or damaged when new out of box within the 30-day policy.  Send notification of defect/damage along with clear pictures to support@topclick.shop 

Gifts

If you received a product as a gift, you will receive store credit for the return in the form of a digital gift card.  Please submit your return authorization request to support@topclick.shop to receive further instruction.

Shipping

Request authorization to return by emailing support@topclick.shop 

Do not send unauthorized returns to our facility, as they may not be tracked appropriately if not labeled correctly.

You are responsible for return shipping costs outside the 30-day day manufacturer policy.  Shipping costs are non-refundable. 

We highly recommend using a trackable shipping service or purchasing shipping insurance.  We are not liable for damage/loss of return by carrier service, which may impact eligibility for refund/replacement.